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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

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José Chiu-C. Chen

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Open access Sep 2026

Transforming Public Service Delivery through the Digital Public Service Mall (MPP): A Case Study in Indonesia

Despite the growing body of literature on digital transformation in public services, limited scholarly attention has been paid to the role of central coordinating institutions in steering and sustaining such transformation, particularly within decentralized governance systems. This study addresses this academic gap by...

Sri Suwitri, José Chiu-C. Chen, Azaria Eda Pradana et al. · 0 citations

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