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Author

Julie K. Johnson

2 papers indexed here

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Open access Sep 2026

Learning from 30 years of systems thinking in healthcare

Systems thinking is a foundational discipline for the quality improvement practitioner. A 1997 publication on building knowledge of healthcare as a system created a bridge between system thinking and quality management, summarized the thinking about systems thinking and quality improvement at that time, and created a 1...

C. von Plessen, P. Batalden, Peter Lachman et al. · 0 citations
Review Open access Sep 2026

Mixed-Methods User-Centered Design Evaluation of an Electronic Patient-Reported Outcome (ePRO) System to Enhance Post-Discharge Care for Thoracic Surgery Patients

A user-centered design (UCD) approach was applied to iteratively evaluate and inform improvements to an ePRO system designed for post-discharge thoracic surgery care, incorporating perspectives of patient, caregiver, and provider end-users.

E. Kwong, Meghan C. O'Leary, Amanda L. Gentry et al. · 0 citations

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