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Open access Aug 2026

E-Governance and University Performance: The Mediating Role of Service Quality, Innovation Quality, and Operational Quality at State Islamic Universities in Indonesia

The findings reveal a selective and indirect influence pattern: E-Governance does not elevate performance directly, nor does service quality though significantly improved by digital governance function as a meaningful performance bridge, which reframes the logic of digital governance investment in higher education.

Yusuf Amrozi, Fahma Wijayanti, M. A. Yaqin et al. · 0 citations

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