Author

Karthik Allam

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Review Open access 2025

AI-powered CRM Transformation: Enhancing Customer Experience through Intelligent Salesforce Solutions

The present study shows how smart Salesforce solutions can help meet the high customer expectations while at the same time supporting the business, resulting in a CRM environment that is more proactive, personalized, and scalable.

Karthik Allam · International Journal of AI,... · 0 citations

Open access 2026

DevOps Beyond Software: Establishing CI/CD Frameworks across Semiconductor and Cloud Engineering Lifecycles

This paper presents a realistic case study showing how the implementation of DevOps principles in cross-functional teams, with the help of the standardized pipelines and integrated automation, facilitates cooperation, reduces cycle times, enhances quality assurance and accelerates delivery outcomes.

Karthik Allam · International Journal of Eme... · 0 citations