AN APPLICATION OF THE ANALYTIC HIERARCHY PROCESS (AHP) TO DEVELOP A TRANSPORTATION MANAGEMENT SYSTEM (TMS) SELECTION MODEL FOR LOGISTICS ENTERPRISES IN HO CHI MINH CITY
Digital transformation in the logistics industry has increased the demand for Transportation Management Systems (TMS) to optimize operations, reduce costs, and improve service quality. However, selecting an appropriate TMS is a multi-criteria decision-making problem, as firms must simultaneously consider factors relate...