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Kirsi Meriläinen

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Conference Open access Aug 2026

Creation of Customer Knowledge in a B2B Centred Innovation Ecosystem: A Single-Case Research

This study examines how B2B customer knowledge is created and managed within an innovation ecosystem, addressing a gap in prior research that has largely overlooked ecosystem-based perspectives on B2B customer knowledge creation. Drawing on knowledge management literature, particularly the knowledge-creating theory of...

Kirsi Meriläinen · 0 citations

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