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Kohei Yamamoto

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#explainable ai Book Open access Sep 2026

Examining How Explanations from Multiple AI Agents Affect User Trust After AI Refusal

AI systems are designed to decline certain requests to avoid providing harmful or inaccurate information. However, refusals can unintentionally reduce users’ impressions of and trust in AI. Prior work has examined what an AI should explain when refusing a request, but offers no guidance on which AI should deliver the e...

Kohei Yamamoto, Chi-Lan Yang, Takuji Narumi et al. · 0 citations

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