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Kusuma Soythong

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Open access Sep 2026

Logistics Service Quality on Customer Satisfaction and Repurchase Intention: Evidence from Thai SMEs

This study investigates the relationships between logistics service quality (LSQ), customer satisfaction, and repurchase intention among Thai Small and Medium-sized Enterprises (SMEs). Logistics services play a growing role in Thailand’s economic development, yet how LSQ specifically affects SME customers remains under...

Tanyanart Yanpiboon, Kusuma Soythong · 0 citations

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