This study addresses the suboptimal operational performance of the Special Terminal of PT Oleokimia Sejahtera Mas (OSM) in Dumai, reflected in service delays, limited technological innovation, and uneven human resource readiness amid rising demand and regulatory pressure. Although these constructs have been widely stud...
Tegar Sangga Buana, Elza Ratna Perbata, L. Barasa et al.· Greenation International Jou...· 0 citations
The Indonesian ship agency business is at the heart of the country’s archipelagic trade connectivity, yet their ability to translate the service digitalization and promotional communication into long-lasting customer relationship is empirically under-explored, especially through the lens of Customer Lifetime Value (CLV...
Swarti Swarti, A. Fahmy, L. Barasa et al.· Siber Journal of Transportat...· 0 citations
Wing-In-Ground (WIG) effect craft represent a compelling high-speed maritime transportation solution for archipelagic nations, yet their global adoption remains constrained by fragmented regulatory frameworks and the absence of nationally adapted construction standards. This study proposes a national regulatory and con...
A. A. Priadi, Tri Cahyadi, S. P. Simatupang et al.· Dinasti International Journa...· 0 citations
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