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Oct 2026

B-315 Analytical validation and implementation of a high-throughput allele-specific qPCR assay for the PAI-1 4G/5G polymorphism genotyping

Routine genotyping of common variants in many laboratories still relies on labor-intensive methods with limited throughput. Recent advances in qPCR chemistry (e.g., modified fluorescent probes) and automation (e.g., automated liquid handling) enable more efficient and scalable workflows for clinically relevant te...

L. Nery, B. Rodrigues, Y. Costa et al. · 0 citations
Review Oct 2026

B-036 Digital Visual Management as a Lean Governance Tool in Clinical Laboratory Operations: Implementation and Early Operational Impact of a Customized Real-Time Dashboard

Increasing competitive pressure and operational complexity have intensified the need for robust governance models in clinical laboratory environments. Digital visual management (DVM) has emerged as a strategic approach to enhance transparency, coordination, and decision-making through real-time visualization of o...

L. Nery, Luciana Silva, Franklyn da Silva et al. · 0 citations
Review Oct 2026

A-262 Real-World Evaluation of Service Flow Redesign Using Proprietary AI Sentiment Analysis in a Clinical Diagnostics Support Channel

The Contact Center is a strategic component of the customer journey in diagnostic medicine services, concentrating interactions related to tests, turnaround times, reports, and technical guidance. Until 2025, customer experience assessment relied exclusively on formal complaint records—an approach that is limited...

R. Jácomo, Ana Claudia Costa, Vitor Dourado et al. · 0 citations

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