THE IMPACT OF AI CHATBOT ATTRIBUTES ON CONSUMER PURCHASE INTENTION IN THE FAST-FASHION INDUSTRY: THE MEDIATING ROLE OF ATTITUDE
This study investigates the AI Chatbot attributes that influence consumer purchase intentions for fast-fashion products on e-commerce platforms in Ho Chi Minh City. By extending the Technology Acceptance Model (TAM), the research framework incorporates Perceived Enjoyment, Personalization, Perceived Risk, and Trust to...