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Author

Lela Nurlaela Wati

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Open access Oct 2026

Implementation of Total Quality Management in Improving the Company's Operational Performance

This study aims to examine the effect of Total Quality Management (TQM) on operational performance, with continuous improvement and employee empowerment as mediating variables, at PT Arohera Indonesia, an Engineering, Procurement, and Construction Management (EPCM) service company. A quantitative approach with a causal...

A. Permata, Lela Nurlaela Wati, Mukti Soma · 0 citations
Open access Aug 2026

BEYOND ICT INFRASTRUCTURE: DIGITAL ADAPTATION AND THE SELECTIVE ROLE OF TRANSFORMATIONAL LEADERSHIP IN TEACHER PROFESSIONALISM

A selective adaptive-leadership mechanism is proposed that demonstrates how leadership can activate teachers’ adaptive capacity, reduce reliance on resource differences, or leave competence-based pathways unchanged, rather than uniformly strengthening all digital antecedents.

Farhan Farhan, R. Mulyanti, Lela Nurlaela Wati et al. · 0 citations

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