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Review Open access Oct 2026

The operational perspective in business process management: towards holistic task execution support

This paper redefines the operational perspective in Business Process Management (BPM). While BPM inherently operates at the operational level, its traditional focus on automation, standardization, and software execution has historically overlooked a holistic understanding of task execution, particularly manual tasks...

Leo Poss, S. Schönig · 0 citations

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