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Aug 2026

Trust and Privacy in Hospital Patient-Robot Communication: A Scenario-Dependent Lean UX Study

This study examines how trust and privacy perceptions vary across hospital scenarios with different levels of Human Robot Interaction (HRI) using a Lean UX research approach. Sixteen participants (24.81 ± 2.23 years, twelve females, four males) engaged with five storyboard-based scenarios: a) appointment support, b) wa...

Vipashyana Patel, Lin Jiang, Yue Luo · 0 citations

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