Skip to content

Author

M. Boichenko

1 paper indexed here

We haven’t gathered this author’s papers yet. Follow them and we’ll fetch their work.

Not the right person? Other researchers publish under this name.

Open access Sep 2026

CUSTOMER-CENTRIC APPROACH TO SERVICE QUALITY MANAGEMENT: MODERN ASSESSMENT TOOLS AND PERFORMANCE INDICATORS

The article offers methodological recommendations for implementing a customer-centric approach to service quality management in the context of digital transformation and increasing market competition. The purpose of this study is to develop methodological recommendations for implementing a customer-oriented approach to...

Mykhailo Kiro, M. Boichenko · 0 citations

We use cookies to run the site and, with your consent, for analytics and to show ads. See our Cookie Policy.