Cross-System Legibility of a Practitioner-Derived Workflow-Error Taxonomy for Conversational AI: A Three-Comparator Agreement Study
Practitioner-derived taxonomies of conversational artificial intelligence (AI) workflow errors show low inter-rater agreement among human coders, leaving open whether the instrument is ill-specified or the judgments are inherently difficult. We delivered a locked eight-category workflow-error taxonomy verbatim, under s...