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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

Author

M. Rao

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Review Open access Oct 2026

Transformational leadership and service innovation performance: the role of knowledge sharing and innovation culture in the hospitality sector employees

This research examines how Indian hotels can systematically create “wow” moments for guests by translating transformational leadership (TL) into frontline employees’ service innovation performance (SIP) rather than treating innovation as ad hoc or leader‑driven in a vacuum. Drawing on social exchange theory, organiza...

Sekhar Pal, M. Rao · 0 citations

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