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Author

Marwan Alseid

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Review Open access Oct 2026

Multi-Criteria Decision-Making (MCDM) Method for Quality Service Assessment: A Systematic Literature Review

The increasing complexity of digital service ecosystems has led to an increase in the need for reliable Quality Service Assessment Methods (QSAMs) that can assess systems from both technical and experiential perspectives. The current research study demonstrates a systematic literature review (SLR) of QSAMs, which inclu...

O. Al-Tarawneh, Marwan Alseid, Mejhem Al-tarawneh et al. · 0 citations

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