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Mary Rose P. Andrada

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Sep 2026

Business Process Redesign Through Hybrid Automation: A Case Study of a Remittance Service Provider

Remittance service providers operate in highly regulated environments that demand strict compliance with anti-money laundering (AML) and know-your-customer (KYC) requirements. Despite advances in financial technology, many remittance organizations still rely on traditional processing systems marked by manual data entry...

Mary Rose P. Andrada, Leilani I. de Guzman · 0 citations

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