Matthias Kraus

Evaluation of Failure Communication Strategies for Trust Repair in Human-AI Collaboration

What Counts as Proactive? Rethinking Proactivity in Conversational Agents

This provocation argues that current uses of the term proactivity in the context of conversational AI are overly broad and conceptually imprecise, which limits the ability to design, compare, and evaluate proactive conversational agents.

Intelligence Is Not All You Need: A Case for Artificial Wisdom in Conversational Agents

It is argued that intelligence alone cannot determine appropriate goals, guide action under uncertainty, or ensure beneficial human outcomes, and proposed artificial wisdom as a needed corrective for conversational systems.