Open access
Sep 2026
WPIS: Machine Learning-Driven E-Commerce Churn Prediction Integrating Technical Metrics and Information Quality for Strategic MIS Decision Support
Results support the hypothesis that ensemble learning captures non-linear interactions between technical and information-quality dimensions, offering a reproducible, theoretically grounded foundation for data-driven MIS decision-making in digital commerce.
Mainul Islam Khan, Md Abutaher Dewan, K. Ahmed et al.
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