Mejdl S. Safran

A Hybrid Framework for Real-Time Sentiment Analysis and Adaptive Conversational Outcome Prediction in Domain-Specific Dialogue Systems

The lack of non-verbal signals in text-based communication forces dialogue systems to rely entirely on dynamic textual sentiment changes to infer user intent and emotional shifts. However, substantial class imbalance and the static, post-hoc nature of existing text analysis models prevent dialogue systems from recogniz...