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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

Author

Melody Sydney

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2 papers indexed here

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Open access Aug 2026

A Practical Digital-Transformation Maturity and Delivery-Readiness Framework for U.S. SMEs and Small Government Vendors: Development, Pre-Pilot Psychometric Validation and Operational Benchmark Calibration

- Digital transformation in small and medium-sized enterprises (SMEs) is frequently measured by technology adoption rather than by the operating capability created after adoption. This study develops a practical Digital-Transformation Maturity and Delivery-Readiness Framework for U.S. SMEs and small government vendors....

Nkosana Mkandla, M. Munjoma, Melody Sydney et al. · 0 citations
Open access Aug 2026

From Software Acquisition to Operational Capability: Measuring ERP-Enabled Performance: A Transaction-Level Benchmarking Study and Prospective Matched-Case Evaluation Framework for SMES And Government Vendors

The findings show that transaction visibility can diagnose capability gaps, but software records alone cannot establish implementation causality, and that ERP value is realised through a governed operating system, not through software possession.

Nkosana Mkandla, M. Munjoma, Melody Sydney et al. · 0 citations

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