Open access
Jul 2026
ChatSeven: Implementation and Result Analysis of an Agentic AI-Based Multi-Agent Platform for Multi-Channel Customer Conversation Management and Campaign Automation
ChatSeven is an agentic AI-based multi-agent platform for customer conversation management and campaign automation that integrates retrieval-augmented generation, Lang Graph ReAct agents, visual workflow automation, a unified inbox, and multi-channel campaign delivery.
Dr. Tariq Siddiqui, Mr. Afnan Shaikh
· International Journal of Sci... · 0 citations