Open access
Oct 2026
Analisis Pengaruh Kualitas Pelayanan di IGD terhadap Kepuasan Pasien di Klinik Miracle Kabupaten Purwakarta
Patient satisfaction is one of the indicators of successful healthcare services, particularly in Emergency Departments (EDs), which require fast, accurate, safe, and professional care. This study aimed to analyze the effect of service quality based on the dimensions of Responsiveness, Assurance, Tangibles, Empathy, and...
Muhammad Zaiem, Samino Samino, M. A. Zainaro
· Termometer: Jurnal Ilmiah Il... · 0 citations