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Murtuza AK Chakkiwala

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Review Open access Sep 2026

Review of Literature on TQM and LEAN Management

Total Quality Management (TQM) and Lean Management are two of the most influential approaches used to improve organisational performance, quality, productivity and customer satisfaction. Although they developed from different traditions, the literature shows considerable overlap between the two approaches. TQM places e...

Sarvesh N. Gawade, Murtuza AK Chakkiwala, Anush Wable et al. · 0 citations

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