Efektivitas Sistem Pelayanan Daring dalam Administrasi Pencatatan Sipil di Indonesia: Tata Kelola Pemerintahan Digital, Kesenjangan Digital, dan Perlindungan Data Pribadi
The article argues for shifting from an efficiency-only narrative toward a public-value and rights-based model, integrating infrastructure equalisation, digital-literacy support, accountable data governance, and citizen-centred service design so that digital civil registration becomes effective, secure, inclusive, and...