Governments continue to invest heavily in Artificial Intelligence, yet uptake across public sector organisations remains uneven and often stalls well short of policy targets. This review examines why, drawing on 68 empirical studies published between January 2020 and December 2025 and screened under PRISMA 2020. An int...
Muhammad Shafeeq Mohd Sapian, Haslinda Musa, N. Rashid et al.· International journal of res...· 0 citations
This study provides a descriptive assessment of the factors associated with Industry 4.0 adoption and the current level of implementation of eleven Industry 4.0 technologies among ICT service Small and Medium Enterprises (SMEs) in Malaysia. Drawing upon a sample of 150 respondents from registered Malaysian ICT service...
Y. Hisham, N. Rashid, S. Al-shami et al.· International journal of res...· 0 citations
The review offers a theoretically grounded UTAUT extension for AI adoption, specifies hypothesized structural paths, and examines sectoral variation in ethical and competency concerns, providing a testable model for future structural equation modelling and practical guidance for trust-centred AI implementation.
Muhammad Shafeeq Mohd Sapian, Haslinda Musa, N. Rashid et al.· International journal of res...· 1 citation
It is argued that dynamic capabilities enable ICT service SMEs to respond effectively to environmental changes, strengthen digital competitiveness, and achieve sustainable competitive advantage.
S. Shami, N. Rashid, Y. Hisham et al.· International journal of com...· 0 citations
Differences in company size, medium-sized enterprises show more advanced and integrated adoption of IR 4.0 technologies, especially in big data analytics and artificial intelligence, whereas micro enterprises concentrate on basic technologies like cloud computing and cybersecurity.
N. Rashid, Y. Hisham, S. Al-shami et al.· International journal of com...· 0 citations
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