Employee job performance is essential for service consistency, customer satisfaction, operational discipline, and organizational sustainability in Kenya's public transport sector. Despite the formalization of Matatu Savings and Credit Cooperative Organizations, performance challenges persist due to weak target setting,...
Ndiira Stephen Ntaari, H. Mugambi, N. Rintari· Human Resource and Leadershi...· 0 citations
There have been poor-quality services and increased cases of inefficiencies in Kenyan bus companies, which have resulted in tough competition from minibusses. The purpose of the study was to determine the effect of focus strategy on organizational performance of bus companies in Isiolo County, Kenya. A descriptive rese...
H. A. Hassan, Felix Chesigor, N. Rintari· Journal of Strategic Managem...· 0 citations
The study concluded that artificial intelligence applications enhance enterprise growth by improving business intelligence, customer understanding, market responsiveness, forecasting, forecasting, and operational decision-making.
Jane Kendi, D. Kirimi, N. Rintari· Journal of Strategic Managem...· 0 citations
In the contemporary global knowledge economy, the performance of Higher Education Institutions (HEIs) is a critical indicator of national development. However, public universities in Kenya face systemic performance challenges despite possessing a cadre of highly experienced academic and administrative staff. This study...
Evelyne Karwirwa Gitonga, Susan Nzioki, N. Rintari· Human Resource and Leadershi...· 0 citations
Organizational performance in knowledge-intensive sectors is increasingly understood to reside in the intangible human factor. While technical skills and knowledge are foundational, the will to perform, encapsulated in employee attitude, is often the primary differentiator between high-performing and stagnant instituti...
Evelyne Karwirwa Gitonga, Susan Nzioki, N. Rintari· Human Resource and Leadershi...· 0 citations
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