Author

Niall Gaffney

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Book Open access Jul 2026

A Comparative Study on LLM-enabled HPC User Support

A comparative study of eight candidate methods by combining the base model, SFT, RAG, and ICL using a ticket database of 60,000 question-answer pairs from Texas Advanced Computing Center suggests that combining ICL, RAG, and a powerful base model is a promising solution for LLM-enabled user support in computing centers...

Ming-Kai Zheng, Fang-Ru Linghu, Sikan Li et al. · Practice and Experience in A... · 0 citations