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Nikita Yu. Kantorov

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Open access Sep 2026

Quality management in the service sector under the digital transformation of the economy

The service sector is the structural core of the Russian economy, generating about 5,5 % of GDP, and at the same time it has become the main field of digital transformation. The aim of the article is to reveal the mechanisms through which digital transformation affects the quality management system in services and to s...

Tatyana V. Goncharenko, E. Ponomareva, Nikita Yu. Kantorov · 0 citations

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