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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

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Nur Haiza Muhammad Zawawi

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Review Open access Aug 2026

MANAGEMENT CONTROL PRACTICES AND PERFORMANCE OF SMEs IN MALAYSIA: A COMBINED APPROACH OF THE BALANCED SCORECARD AND LEVERS OF CONTROL

This paper examines the combined impact of two management control frameworks, namely the Balanced Scorecard (BSC) and the Levers of Control (LOC), on the performance of Malaysian Small and Medium Enterprises (SMEs). The BSC focuses on key performance indicators across four perspectives: Customer, financial, internal bu...

Mastura Afiqa Rahimie, Nur Haiza Muhammad Zawawi · 0 citations

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