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Olagoke Kehinde James

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Review Open access Sep 2026

Artificial Intelligence Adoption in The Nigerian Banking Industry: A Comparative Study of Bank Employees and Customers

- Artificial intelligence (AI) is increasingly embedded in banking, but adoption depends on perceived value, trust, organizational readiness, and regulation. This quantitative study examined AI adoption in the Nigerian banking industry from bank employee and customer perspectives. Using a cross-sectional survey, data w...

Olagoke Kehinde James · 0 citations

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