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Author

P. G. D. Herlambang

2 papers indexed here

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Open access Oct 2026

The Influence of Digital Marketing and Digital Service Experience on Customer Loyalty Through Customer Trust: A Case Study of BRI Insurance

This study aims to analyze the effect of digital marketing and digital service experience on customer loyalty through customer trust at BRI Insurance Denpasar Branch. The increasing internet penetration and digital transformation in Indonesia's insurance industry urge companies to optimize digital-based marketing strat...

M. Iqbal, N. Amrita, P. G. D. Herlambang · 0 citations
Review Open access Aug 2026

Green Human Resource Management and Organizational Competencies: Sustainability Through Employee Performance in Bali’s Hospitality Industry

The hospitality industry faces growing pressure to integrate environmental responsibility with organizational performance. This study examines how Green Human Resource Management (GHRM) and organizational competencies influence organizational sustainability, with employee performance as a mediating mechanism. A quantit...

N. N. Sudiyani, P. G. D. Herlambang, Made Setini · 0 citations

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