Author

P.S.D. Punchihewa

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Review Open access Sep 2026

Digital Supply Chain Traceability and Supply Chain Resilience in Sri Lankan Apparel Exporters: The Mediating Role of Operational Decision-Making Speed

Supply chain resilience has emerged as a critical capability for firms operating in increasingly fragile, uncertain, and disruption-prone global supply networks. For export-oriented industries such as apparel, the ability to respond rapidly and recover effectively from disruption is central to sustaining competitivenes...

P. S. D. Punchihewa · South Asian Journal of Busin... · 0 citations

Review Open access Aug 2026

Reverse Logistics and Customer-Perceived Value: The Mediating Effect of After-Sales Service Quality in Electronic Retail Sector, Sri Lanka

This study examines the impact of effective reverse logistics (RL) practices on Customer Perceived Value (CPV) in Sri Lanka’s electronics retail sector, with particular attention to the mediating role of after-sales service quality (ASSQ). Although RL has been widely examined from operational and sustainability perspec...

P. S. D. Punchihewa, E. K. Jayampathi · Journal of Supply Chain Mana... · 0 citations