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Sponsored Design Multi-Agent AI Systems Using MCP and A2A: Engineer your own Pyt Design Multi-Agent AI Systems Using MCP and A2A: Engineer your own Pyt

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Phuong Anh Tran

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Review Open access Sep 2026

The Effect of Reverse Logistics Service Quality on Customer Satisfaction: Evidence from Vietnamese E-commerce Customers

Product returns have become an increasingly significant aspect of e-commerce operations, yet how the quality of return services shapes customer satisfaction remains underexplored, particularly in Vietnam. This study examines the impact of reverse logistics service quality (RLSQ) on customer satisfaction among Vietnames...

Phuong Anh Tran · 0 citations

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