Review
Open access
Sep 2026
Demographics, Clinical Content, Use Patterns, and Care-Seeking Intent Across Two Generations of AI-Enabled Clinical Triage Tools (A Traditional Structured Questionnaire and a Large Language Model-Enabled Conversational Interface): Comparative Retrospective Observational Study.
BACKGROUND Virtual clinical triage is central to digital front door strategies, yet how interaction mode-structured, closed-ended AI questionnaires vs large language model (LLM)-enabled conversational dialogue-affects information capture, engagement, and alignment with care recommendations is unclear. OBJECTIVE This...
Maria Marecka, Anna Nowicka, Aleksandra Suwińska et al.
· JMIR AI · 0 citations