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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

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Priyadarshini Muthukrishnan

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Open access Sep 2026

Chatbot Adoption Intentions in Higher Education: Extending Uses and Gratifications Theory with Perceived Risk and Personal Innovativeness

It is demonstrated that chatbot adoption intention is shaped by both gratification-driven motivations and cognitive risk evaluation, while offering practical insights for the responsible implementation of educational chatbots in higher education.

Saurabh Sharma, Pritha Chakraborty, Prashant Sharma et al. · 0 citations

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