Răzvan-Andrei Corboș

Pathways to Public Trust and Acceptance of Artificial Intelligence in Public Services: A PLS-SEM and cIPMA Approach

Artificial intelligence (AI) integration in delivering public services (PS) has changed the way citizens perceive the necessity of PS digitalization. A gap exists in the academic debate, characterized by a limited number of empirical studies clarifying the structural mechanisms leading to perceived necessity—particular...