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Richard Heeks

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Open access Aug 2026

Evaluating the Development Impact of Digital Platform Work through the Capability Approach: A Case Study of Uber & Zomato Workers in India

The gig economy – a market system using digital platforms that matches workers and customers for short-term work opportunities – has spread rapidly worldwide, including the global South. Despite significant research on this phenomenon across multiple disciplines, relatively little work has been undertaken from the pers...

Hiroto Yanaka, Richard Heeks · 0 citations

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