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Author

Riesca Anindya Septantina

2 papers indexed here

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Open access Sep 2026

DIGITAL LITERACY AND WORK MOTIVATION ON CONSUMER BEHAVIOR: THE MEDIATING ROLE OF SERVICE QUALITY AND THE MODERATION OF EMPLOYEE COMPETENCE

The effective use of digital technology in MSMEs requires adequate human resource capabilities to create value in service delivery and customer interactions. This study examines the relationships between digital literacy, work motivation, and consumer behavior through service quality, while also assessing the moderatin...

Basyiruddin Basyiruddin, L. Indayani, Riesca Anindya Septantina et al. · 0 citations
Open access Jul 2026

Integrating Social Cognitive Theory in English for Office Administration Learning Performance Outcomes

This study examines the effectiveness of Social Cognitive Theory (SCT)–based English instruction supported by strategic code-mixing in improving learning motivation and English performance among Office Administration students in an English for Specific Purposes (ESP) context. Using a quantitative quasi-experimental des...

B. Kurniawan, Basyiruddin Basyiruddin, Riesca Anindya Septantina · 0 citations

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