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Open access
Jul 2026
E-Governance Service Quality and Perceived Business Ease Among SMEs in Kathmandu: A Sequential Explanatory Mixed-methods Study
The study concludes that SME-facing e-governance should be assessed through a procedural completion logic rather than an access logic, showing that SMEs assess digital government services through procedural completion rather than access alone.
S. Pudasaini, Rita Bhandari
· IIFT International Business... · 0 citations