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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

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Rita Biswas

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Open access 2026

Transforming Talent for Agentic AI-Enabled Services: Developing and Critically Testing a Strategic Human Resource Reskilling Framework

Agentic artificial intelligence (AI) is changing service work by enabling systems to plan, coordinate tasks, use tools, and perform actions with limited human supervision. This development changes how employees and AI systems share judgment, responsibility, and control. However, limited empirical research explains how...

S. Mathur, Rita Biswas · 0 citations

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