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Sadia Sharif

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Open access Aug 2026

Feeling Heard by a Machine: The Psychology of Perceived Understanding in AI Conversations

Perceived understanding in AI conversations is a psychologically constructed experience that is driven by interactional design, not by machine understanding, which not only boosts user engagement and trust but also introduces the risk of emotional over-attribution and reliance on AI systems.

Muhammad Muaavia Khalid, Binish Nawaz, Faiza Latif et al. · 0 citations

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