Open access
Jul 2026
A Bilingual Academic Chatbot Based on Semantic Retrieval Using mBERT
It is confirmed that combining mBERT with semantic retrieval effectively enhances the relevance and contextual accuracy of chatbot responses, thereby supporting digital transformation and improving the efficiency of academic services in higher education.
Leni Fitriani, Sahrudin Fiqri Muzahidar, Ade Sutedi et al.
· Jurnal Informatika · 0 citations