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Saltuk Buğra Sürüel

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Open access Sep 2026

THE IMPACT OF DIGITALIZATION ON ORGANIZATIONAL PERFORMANCE: EVIDENCE FROM THE TURKISH BANKING SECTOR

Digitalization has transformed the banking industry by reshaping customer interactions, operational processes, and organizational decision-making systems. The rapid adoption of digital banking technologies, FinTech innovations, and automated decision-making (ADM) applications has created new opportunities for banks to...

Saltuk Buğra Sürüel, A. G. Demirel · 0 citations

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