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Saona

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Review

Between Helping and Misleading: The Phenomenon of Self-Diagnosis in the Use of the WYSA and Riliv Apps

The analysis suggests that Riliv may offer stronger safeguards against self-diagnosis because its counseling services directly involve licensed Indonesian psychologists, and Wysa’s empathetic AI -generated responses may be interpreted by some users as validation of pre-existing diagnostic beliefs.

S. Savandha, Nakhma'ussolikhah, Nabilaa Faizatuz Zuhriyah et al. · 0 citations

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