Semih Önüt

Customer-Induced Shipment Postponement in Make-to-Order Manufacturing: An ERP-Based Predictive and Prescriptive Production Planning Framework

In make-to-order (MTO) manufacturing, customer-side issues involving payment, documentation, logistics, or site readiness may postpone shipment after order acceptance, increasing finished-goods inventory, capital tie-up, and capacity inefficiency. Although prior studies mainly address in-production delays or pre-order...