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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

Author

Shafali

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Review Open access Sep 2026

Digital Transformation and Organizational Performance: Linking Employee Digital Competence, Customer Experience andFinancial Outcomes

Digital transformation creates organizational value only when technological resources are translated into employee capabilities, superior customer interactions, and ultimately stronger economic outcomes. This study develops and tests a three-construct model linking Employee Digital Competence (EDC), Customer Experience...

Babita Dosajh, Shafali, David Lalrochunga et al. · 0 citations

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