Shaker Bani‐Melhem

Cultivating social orientation behavior in public service: the interplay of servant leadership, job fulfillment, social impact HRM, and compassion

Public sector organizations increasingly rely on employees who will act beyond their prescribed role to deliver value for citizens. In practice, encouraging this kind of discretionary, socially oriented behavior is difficult, and it is not well explained by traditional motivational accounts. Drawing on Self-Determi...